Terms of service

Welcome to PixaraCases.com ("Company," "we," "us," or "our"), a premium custom phone case brand based in India.
We operate the website https://www.pixaracases.com (the "Site") along with related products and services that refer to these legal terms (collectively, the "Services").

By accessing or using our Services, you agree that you have read, understood, and agreed to be bound by these Terms of Service ("Legal Terms").
If you do not agree with any part of these Legal Terms, please do not use our Services.

You can contact us at:

  • 📧 Email: support@pixaracases.com

  • 📍 Address: B-12,veena nagar ddu nagar mr10 main road Indore

  • 📞 Phone: +91 88785 47818

We may update these Legal Terms at any time. Changes will be indicated by updating the “Last updated” date. It is your responsibility to review these Terms periodically. By continuing to use our Services after changes are posted, you agree to the revised Terms.

Our Services are intended for users aged 18 or older. If you are under 18, please do not use or register for our Services.


1. OUR SERVICES

We deliver premium, customized phone cases directly to you. Our content and services are not intended for distribution or use in jurisdictions where such use would violate local law. You access our Services at your own risk and are responsible for compliance with local laws.


2. INTELLECTUAL PROPERTY RIGHTS

All content on PixaraCases.com — including designs, text, graphics, logos, images, software, and trademarks — are owned by or licensed to us and are protected by copyright and trademark laws.

We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial use only.
You may not copy, reproduce, distribute, or exploit any content without our prior written permission.


3. USER REPRESENTATIONS

By using our Services, you confirm that:

  • All information you provide is true, current, and complete.

  • You will update information as needed.

  • You have legal capacity to agree to these Terms.

  • You are at least 18 years old.

  • You will not use the Services for unlawful purposes.

  • You will not violate any applicable law or these Terms.


4. USER REGISTRATION

You may need to register an account. Keep your password confidential and you are responsible for all activity under your account. We reserve the right to remove or change usernames we find inappropriate.


5. PRODUCTS

We aim to display our products accurately but cannot guarantee your device’s display shows exact colors or details. All products are subject to availability. Prices and product availability may change without notice.


6. PURCHASES AND PAYMENT

We accept major payment methods such as:

  • Credit/Debit Cards (Visa, Mastercard)

  • UPI

  • Net Banking

  • Popular e-wallets

You agree to provide accurate payment and billing details and authorize us to charge your payment method for your order’s total amount, including taxes and shipping (if applicable). We may refuse or cancel orders at our discretion.


7. REPLACEMENTS / REFUNDS POLICY

Due to the custom-made nature of our products, we do not offer returns or refunds.
We only provide replacements for damaged or defective items — please see our Replacement Policy for full details.


8. PROHIBITED ACTIVITIES

You agree not to misuse our Services. Prohibited activities include but are not limited to:

  • Using bots, scrapers, or automated tools.

  • Disrupting or harming our Services.

  • Uploading harmful or illegal content.

  • Using our Services for any unauthorized or illegal purpose.

  • Attempting to gain unauthorized access to our systems.


9. USER CONTRIBUTIONS

If you submit reviews, feedback, or any content, you agree you own or have rights to share it, and it does not violate any law or third-party rights.


10. CONTRIBUTION LICENSE

By submitting content, you grant us the right to use, modify, and display it in connection with our Services. You retain ownership of your content but waive any claims against us for its use.


11. THIRD-PARTY WEBSITES AND CONTENT

Our Services may link to third-party sites or content. We do not control or endorse third-party sites and are not responsible for any damages resulting from your use of such sites.


12. SERVICES MANAGEMENT

We may monitor and remove content at our discretion to ensure compliance with these Terms.


13. TERM AND TERMINATION

These Terms remain in effect while you use our Services. We may suspend or terminate your access for any violation of these Terms, without notice.


14. MODIFICATIONS AND INTERRUPTIONS

We may change, suspend, or discontinue any part of our Services at any time without notice. We are not liable for any downtime or interruptions.


15. GOVERNING LAW

These Terms are governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts in [Your City/State, e.g., Chennai, Tamil Nadu] for any disputes.


16. DISPUTE RESOLUTION

In the event of a dispute, you agree to attempt informal negotiations with us first. If unresolved, disputes will be handled through arbitration in accordance with applicable Indian laws.


17. CORRECTIONS

We may correct errors, inaccuracies, or omissions on our Site at any time without notice.


18. DISCLAIMER

Our Services are provided “AS IS” without warranties of any kind. We do not guarantee your access will be uninterrupted or error-free.


19. LIMITATIONS OF LIABILITY

We shall not be liable for any damages arising from your use of our Services, except where prohibited by law.


20. INDEMNIFICATION

You agree to indemnify and hold PixaraCases.com harmless against any claims resulting from your breach of these Terms or your misuse of our Services.


21. USER DATA

You are responsible for any data you share with us. We may maintain certain data for operational purposes, but we are not responsible for any loss of your data.


22. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to receive electronic communications and agree that electronic signatures and agreements are legally binding.


23. MISCELLANEOUS

These Terms constitute the entire agreement between you and us. If any provision is deemed invalid, the remaining provisions will remain in effect.


24. CONTACT US

For any questions about these Terms, please contact us:

📧 Email: support@pixaracases.com
📍 Address: B-12,veena nagar ddu nagar mr10 main road Indore
📞 Phone: +91 88785 47818


Thank you for choosing PixaraCases.com — your trusted premium phone case brand.